System Administration Services
- Expert planning, tuning and diagnostics, with accurate reporting and
recommendations
- Schedule sessions at your convenience: weekly, monthly, or daily,
as needed
- Virtual Private Network ensures security and efficiency; optional
two-factor authentication available for maximum protection
Your PRISM system is dynamic and demanding. Whether your system is large
or small, straightforward or sophisticated, the multitude and intricacy
of tasks required to keep it running smoothly can be overwhelming. This
is especially true if you are short-staffed or unfamiliar with the complexity
of SCADA and UNIX. Moreover, upgrades and advanced operating features help
only if you have the time to implement them and the knowledge to employ
them to their fullest capacity.
 Advanced Control
Systems offers a reliable, economical way to keep your system operating
efficiently-we will become your virtual system administrator. Since no one
understands PRISM better and, next to you, no one understands your system
better, we are in a prime position to create an administrative program that
will make the most of your resources, including your equipment and your
personnel. Because we designed, assembled and installed your system, we
can create a program that is tailored specifically for you. System administration
services include:
- System performance and tuning: we examine several UNIX-related features,
including the HP-UX process table, memory allocation, CPU function,
and I/0 performance. We review your log files, error logs and system
messages, and handle routine maintenance.
- Cleaning and tuning your file system (including MASTERCFG, SCF, FORMULEA
and other .def files), and synchronizing data as necessary. We also
make preventive maintenance recommendations. Creating new displays and
updating or modifying existing displays to improve usability and keep
pace with your evolving system
- Editing your fep.def files and commissioning RTUs and NTUs.
- Updating all database categories to maintain efficient processing
and data retrieval
- Observing your PRISM system in action and recommending improvements
based on present requirements and future needs. We review your use of
the OI and workspace menus, investigate your running processes, look
at Command Interpreter and system scripts, and check operating system
parameters and logfiles, including Area of Assignment and OI allocations.
- Installing HP-UX patches as they are released, and securing your data
with system backups and Ignite-UX images.
We schedule sessions weekly, monthly or daily, depending on your requirements
(sessions can be added as needed to meet changing needs). We scrupulously
log additions, modifications and other services, and provide you with a
report of our activities. An important component of this session report
is a section that makes recommendations for further action.
Security is as important as performance. That is why we handle your database
administration through a Virtual Private Network, making our database and
display services a safe, efficient and economic choice. Additional security
is available with optional smart card/two-factor authentication.
Pricing for this service is determined by the size of your system and the
time required to perform the needed services. We will provide an initial
estimate, but you will be charged only for the actual time expended. If
your requirements change, we can modify your program. Or, we can combine
it with others, like System Administration Services, for greater efficiency.
The best way to take advantage of our service programs is to start with
PRISM TuneUpTM, our on-site maintenance and system performance review. We
will ensure that your system is in peak condition, has all the latest patches
and upgrades, is protected with a disaster recovery plan, and is ready for
the enhancements and improvements that come with Database and Display Services.
Product
overview in pdf format. |
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